Key Responsibilities:
1. Current Business Development

- Identify, target, and acquire new corporate clients for express logistics services.

- Develop and deliver customized sales pitches, proposals, and pricing solutions.

- Ensure consistent pipeline building and weekly opportunity tracking.

2. Key Account Management

- Manage and grow revenue from large enterprise accounts and high-value clients.

- Oversee account planning, quarterly reviews, and long-term relationship building.

- Act as a single point of contact for escalations, service issues, or SLA deviations.

- Drive customer retention and account expansion opportunities.

3. Contract & Commercial Management

- Negotiate commercial terms, rate cards, and service contracts with clients.

- Lead contract renewals, amendments, and compliance tracking.

- Ensure proper documentation, adherence to agreed SLAs, and timely closure of legal/finance approvals.

4. Revenue & Performance Management





- Achieve monthly, quarterly, and annual sales targets.

- Monitor revenue leakage, credit limits, and ensure timely collection of payments.

- Review client performance metrics and drive improvements.

5. Operational Coordination

- Coordinate with operations, hub teams, and customer service to ensure on-time deliveries.

- Share client requirements (pickup schedules, packaging needs, delivery SLAs) with relevant teams.

- Track shipment performance and ensure adherence to service commitments.

6. Reporting & Documentation

- Maintain updated sales reports, lead trackers, and client interaction logs.

- Provide MIS updates, forecasting, market intelligence, and competitor insights.

- Assist in preparing presentations, RFP responses, and business reviews.

📌 Assistant Business Development Manager (Coimbatore)
🏢 Delhivery
📍 Coimbatore