Company: Star Media Network

Location: Mumbai

Department: Sales & Business Development

Job Summary

Star Media Network is seeking a dynamic and results-driven Sales Manager (B2C) to lead consumer sales initiatives, drive revenue growth, and build strong customer relationships. The ideal candidate will have a proven track record in direct sales, excellent leadership skills, and the ability to develop and execute effective sales strategies in a competitive media environment.

Key Responsibilities

- Develop and implement B2C sales strategies to achieve monthly and annual revenue targets.
- Lead, motivate, and manage a team of sales executives to maximize performance.
- Identify recent customer acquisition opportunities through field sales, digital channels, events, and partnerships.
- Build and maintain long-term relationships with customers to improve retention and repeat business.
- Monitor sales performance, prepare reports, and analyze market trends to identify growth opportunities.
- Conduct regular sales meetings, coaching sessions, and performance reviews.
- Coordinate with the marketing team to execute promotional campaigns and product launches.
- Resolve customer concerns promptly while ensuring high levels of customer satisfaction.
- Maintain accurate sales forecasts, CRM records, and pipeline management.
- Ensure compliance with company policies and sales processes.





Required Qualifications

- Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
- 48 years of experience in B2C sales, with at least 2 years in a team leadership role.
- Experience in media, advertising, publishing, or digital marketing is preferred.
- Strong communication, negotiation, and presentation skills.
- Ability to lead and inspire a high-performing sales team.
- Proficiency in CRM software and Microsoft Office.
- Strong analytical and problem-solving abilities.

Key Skills

- B2C Sales Management
- Team Leadership
- Customer Relationship Management (CRM)
- Revenue Growth
- Business Development
- Sales Forecasting
- Negotiation & Closing
- Market Analysis
- Communication & Presentation
- Strategic Planning

Key Performance Indicators (KPIs)

- Achievement of monthly and quarterly sales targets.
- Customer acquisition and retention rates.
- Team productivity and conversion rates.
- Revenue growth and profitability.
- Customer satisfaction scores.
- Sales pipeline health and forecasting accuracy.

Compensation & Benefits

- Competitive salary with performance-based incentives.
- Health insurance and employee benefits.
- Career development and training opportunities.
- Performance recognition programs.
- Opportunities for growth within Star Media Network.

📌 Business Development Manager (Mumbai)
🏢 Star media network
📍 Mumbai