- Provide technical support and assistance to customers via phone, email, or chat.
- Troubleshoot and resolve complex technical issues efficiently.
- Collaborate with internal teams to resolve customer complaints and concerns.
- Develop and maintain knowledge of recent technologies and trends in digital support.
- Analyze customer feedback and suggest improvements to processes and procedures.
- Maintain accurate records of customer interactions and transactions.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Digital Support Professional (Mumbai)
🏢 Chowgule Mediconsult
📍 Mumbai
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