- Manage day-to-day operations of the service desk, ensuring timely resolution of incidents and requests.
- Oversee change management processes to minimize downtime and ensure smooth transitions during IT upgrades.
- Develop and maintain relationships with clients to understand their needs and provide tailored solutions.
- Manage IT Service Desk Manager
- Ensure compliance with industry standards (ITIL) for incident management, problem management, change management, major incident management, release & deployment management.
📌 Job Opening For Service Desk Manager (Navi Mumbai)
🏢 Aforeserve
📍 Navi Mumbai
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