Role & responsibilities

- Manage partner onboarding, activation, training, and lifecycle processes.
- Act as SPOC for partner support and issue resolution.
- Ensure process compliance, audit readiness, and governance adherence.
- Drive system adoption and partner capability development.
- Handle partner exits and F&F; settlements.
- Optimize backend operations and reduce operational dependencies.
- Conduct quality checks and improve process efficiency.
- Coordinate with cross-functional teams for seamless operations.
- Maintain stakeholder relationships and partner engagement.
- Ensure accurate documentation and timely process closures.

Preferred candidate profile

- Graduation is mandatory.
- 1 to 3 years of experience in Partner Support, Operations, Relationship Management, Governance, Compliance, or similar roles.
- Proficiency in MS Office (Excel, PowerPoint, Word) and operational management systems.
- Solid communication, stakeholder management, and coordination skills.

Interested candidate can share their CV on mail id [email protected]

📌 BPG Support (Thane)
🏢 Sharekhan
📍 Thane