- POSITION SUMMARY:
- This position owns the technical and operational relationship with local payments issuers and leads the technical scoping and integration of their payment solutions into Boku Payments platform
- You will work with these external partners to assess their technical capabilities for a host of Boku products and manage the technical integration projects with limited resources and tight timelines
- You will collaborate closely with Business Development, Product Management, Engineering, Program Management, and Support Operations in the process.
- We're looking for an experienced Sr
- Technical Project Manager to join our Operations Solution Delivery team to manage technical integration with local payment methods and carrier billing partners
- This is not only a highly externally focused role, but also one that is pivotal to internal teams serving as the payment solution expert for the markets covered
- If you thrive in a fast-paced, constantly challenging environment, wed love to talk with you.
- RESPONSIBILITIES:
- Conduct comprehensive gap analysis and solution design with payment issuers to ensure their payments solution meet the required technical and operational specifications
- Scope and obtain the technical details on integration with payment issuers
- Onboard and support new merchants (including non-standard project-based integrations)
- Act as internal escalation contact for technical requests from merchants and payment issuers
- Lead project planning effort in the creation of project plan, tasks, and schedules
- Manage integration projects from initiation to launch, focusing on time and quality
- Maintain effective communication of project updates and issues with payment issuers and merchants
- Effectively address project change requests and expectation while reducing scope creep
- Organize and facilitate regular project scrum to track project tasks and dependency
- Drive technical issues to resolution with urgency and focus,



and serve as an escalation point
- Ability to review technical details with the help of Engineering to analyze and troubleshoot issues
- Is not afraid to lead and negotiate whenever needed
- Analyse and interpret multiple data sources to understands trends and underlying issues.
- Support Business Development in the pre-sales phase with technical inputs as and when required.
- QUALIFICATIONS:
- 10-15 years of technical project management or technical pre-sale experience in a technical capacity required, preferably within payments industry
- Knowledge of payments industry and work experience in integration of merchant / PSP with payment issuer is preferred
- Experience in mobile app development and SDK integrations will be an added advantage
- Experience integrating with third party web services across a variety of technologies (e.g REST, SOAP, etc.)
- Excellent SQL skills
- You have a successful track record in delivering integration projects from concept to launch.
- You have a high degree of technical competency in software development practices, project management, and the ability to bridge the gap between technology and business needs.
- You are skilled in building and maintaining collaborative relationships with partners and payment issuers.
- You possess strong analytical and quantitative skills in order to gather insights from data to identify underlying issues.
- You thrive in a fast-paced, Scrum/Agile development workplace with ability to multi-task and respond flexibly to change.
- You deal well with ambiguity and changing deadlines while keeping focused on delivering results.
- You are a strong and effective project leader who can prioritize well and communicate effectively.
- You are comfortable getting your hands dirty in day-to-day tasks to get things done.
- You are an experienced self-starter with a problem-solving focus, an analytical mindset, and extreme attention to detail.
- Proficient in written and spoken English in a business setting.

📌 Senior Technical Project Manager ( Payments ) (Mumbai)
🏢 Boku
📍 Mumbai