Roles and Responsibilities

- Handle customer queries via phone calls, emails, or chats with empathy and professionalism.

- Resolve customer issues promptly and efficiently to ensure high levels of satisfaction.

- Maintain accurate records of all interactions with customers using CRM software.

- Stay updated on product knowledge and company policies to provide informed solutions.

Desired Candidate Profile

- 0-5 years of experience in BPO, call center, or international voice process environment.

- Excellent communication skills in English language (written & spoken).

- Strong problem-solving skills with attention to detail and analytical thinking.

Perks and Benefits

- Salary up to 5 LPA (best in industry for this role)
- Two-way cab facility provided
- 5 days working (fixed weekly offs)
- Excellent opportunity to work with one of the top BPOs in India
- Location: Gurugram (Delhi NCR)

call or whats on (phone hidden)

📌 Customer Service Voice Process - Gurugram (Delhi NCR)
🏢 WSNE Consulting
📍 Gurugram