Job Title: Front Desk Executive

Industry: Hospitality | 3-Star Corporate Boutique Hotel

Job Responsibilities:
• Handle guest check-ins and check-outs efficiently.
• Manage room reservations and respond to guest inquiries.
• Attend phone calls and emails professionally.
• Coordinate with housekeeping and operations teams to ensure smooth guest experiences.
• Address guest concerns and complaints politely and effectively.
• Maintain front desk records, billing, and daily reports on softwares.
• Ensure smooth day-to-day front office operations.

Requirements:
• Good communication skills in English and Hindi.
• Pleasant personality with professional grooming standards.
• Basic computer knowledge and proficiency in MS Office.
• Prior experience in hospitality or front office operations preferred.
• Ability to work in rotational shifts.
• Solid customer service and problem-solving skills.

Preferred Qualification:
• Graduate in any discipline.
• Diploma or Degree in Hospitality/Hotel Management preferred.

Employment Type: Full-Time

📌 Front Desk Receptionist (New Delhi)
🏢 Bhavya garg
📍 New Delhi