Job Summary

We are seeking a detail-oriented and proactive E-Commerce Executive to manage and optimize our online marketplace operations. The ideal candidate will have hands-on experience with the Noon Seller Portal and other e-commerce marketplaces, ensuring smooth product listing, inventory management, order processing, promotions, and performance monitoring to drive online sales growth.

Key Responsibilities

Marketplace Management

- Manage day-to-day operations on Noon Seller Portal and other marketplaces.
- Create, update, and optimize product listings, titles, descriptions, attributes and images.
- Ensure product information is accurate, complete, and compliant with marketplace requirements.
- Monitor product catalog health and resolve listing issues promptly.

Inventory & Order Management

- Track inventory levels and coordinate with warehouse/logistics teams to maintain stock availability.
- Monitor and manage order processing, fulfillment, cancellations, returns, and customer claims.
- Ensure timely updates of stock, pricing, and product availability across all platforms.

Sales & Performance Analysis

- Monitor sales performance, traffic, conversion rates, and other key KPIs.
- Generate periodic sales and inventory reports.
- Analyze marketplace performance and recommend strategies to improve sales and visibility.
- Identify underperforming products and suggest corrective actions.

Promotions & Marketing

- Plan and execute promotions, deals, and campaigns on Noon and other marketplaces.
- Coordinate participation in marketplace events such as seasonal sales and special promotions.




- Optimize product visibility through sponsored ads and promotional tools available on the platforms.

Customer Experience

- Monitor customer feedback, ratings, and reviews.
- Coordinate with customer service teams to resolve customer issues efficiently.
- Implement actions to improve seller ratings and customer satisfaction.

Coordination & Compliance

- Liaise with account managers from Noon and other marketplaces.
- Stay updated on marketplace policies, guidelines, and platform changes.
- Ensure compliance with all marketplace standards and operational requirements.

Required Qualifications

- Bachelor's degree in any field.
- 35 years of experience in e-commerce marketplace management.
- Hands-on experience with Noon Seller Portal is mandatory.
- Experience managing other marketplaces such as Amazon, Carrefour, Careem, or similar platforms is preferred.
- Strong understanding of product listing optimization, inventory management, and order processing.
- Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, etc).

Skills & Competencies

- Solid analytical and reporting skills.
- Excellent attention to detail and organizational abilities.
- Ability to manage multiple tasks and meet deadlines.
- Good communication and coordination skills.
- Problem-solving mindset with a proactive approach.

Key Performance Indicators (KPIs)

- Sales growth across marketplaces.
- Listing accuracy and catalog health.
- Order fulfillment and cancellation rates.
- Inventory accuracy and stock availability.
- Customer ratings and seller performance metrics.
- Return and claim management efficiency.

📌 Noon Ecommerce Specialist (New Delhi)
🏢 M/S Trsm Consultancies
📍 New Delhi