Key Responsibilities

1. Pharmacy Operations

- Dispense medicines strictly against valid prescriptions
- Verify medicine name, dosage, quantity, batch number, and expiry date before issuing medicines.
- Maintain proper storage conditions as per manufacturer guidelines.
- Monitor stock levels and raise purchase indents before stocks reach minimum levels.
- Perform daily stock verification and periodic physical inventory.
- Track near-expiry and expired medicines and coordinate timely returns or disposal.
- Ensure all medicines are properly labeled and arranged.
- Maintain cleanliness and organization of the pharmacy.

2. Billing Operations

- Generate accurate OP and IP bills through the Hospital Management System (Clinicio).
- Bill consultations, procedures, investigations, pharmacy items, consumables, and packages without omissions.
- Verify doctor prescriptions before pharmacy billing.
- Collect payments through cash, card, UPI, or other approved payment methods.
- Issue receipts and maintain accurate transaction records.
- Process refunds, cancellations, and billing corrections after obtaining required approvals.
- Close daily billing and reconcile collections with accounts.
- Maintain billing reports and documentation for audits.

3. Inventory Management

- Maintain accurate stock entries in the Hospital Management System.
- Update inward and outward stock movements promptly.
- Conduct daily reconciliation between physical and system stock.
- Report discrepancies immediately to the Operations Manager.
- Coordinate with vendors for medicine deliveries and documentation.

4. Patient Service

- Explain medicine usage, dosage instructions, and billing details professionally.
- Handle patient billing queries courteously.




- Coordinate with doctors and nursing staff for prescription clarifications.
- Ensure quick turnaround time during billing and medicine dispensing.

5. Documentation & Compliance

- Maintain pharmacy registers and billing records accurately.
- Ensure compliance with hospital SOPs and applicable pharmacy regulations.
- Maintain confidentiality of patient information.
- Assist during internal and external audits.
- Report medication or billing discrepancies immediately to management.

6. Coordination

- Work closely with doctors, nursing staff, reception, laboratory, and accounts.
- Ensure all services rendered are accurately captured in patient bills.
- Support smooth patient discharge by ensuring complete billing.

Required Skills

- Knowledge of pharmacy operations and medical terminology.
- Proficiency in Hospital Management Software (Clinicio preferred).
- Solid billing and cash-handling skills.
- Good inventory management practices.
- Excellent communication and customer service skills.
- High level of accuracy and attention to detail.
- Ability to work under pressure in a fast-paced hospital environment.

Qualifications

- Diploma/Bachelor's Degree in Pharmacy (D.Pharm/B.Pharm) or a Graduate with relevant hospital pharmacy and billing experience.
- 13 years of experience in hospital pharmacy, medical billing, or healthcare administration preferred.
- Computer proficiency and experience with Hospital Information Systems (HIS).

Key Performance Indicators (KPIs)

- 100% billing accuracy with minimal corrections.
- Zero revenue leakage due to missed billing.
- Accurate daily cash reconciliation.
- Pharmacy stock variance maintained within approved limits.
- Timely stock indenting and replenishment.
- High patient satisfaction in pharmacy and billing services.
- Compliance with hospital SOPs and audit requirements.

📌 Pharmacist (Chennai)
🏢 the metaderm
📍 Chennai