Role & responsibilities
- Excellent communication skillsboth verbal and written.
- Solid problem-solving and conflict-resolution skills.
- Ability to multitask, prioritize, and manage time effectively.
- Respond promptly to customer inquiries via phone, email, or chat.
- Provide accurate, valid, and complete information using the right tools and systems.
- Follow up to ensure resolution and maintain communication with customers.
- Escalate complex issues to appropriate departments or supervisor, as necessary.
- Meet personal/team performance targets and service quality standards.
- Must be willing to work in rotational shifts
- Rotational week offs days off may vary and are not fixed to weekends.
Preferred candidate profile
- Must be having excellent communication skill
- Must be based at South India (Anywhere in South india)
- Must be Graduate
Interested candidate please share resume at
[email protected]
📌 Customer Support Executive (Chennai)
🏢 CIEL HR
📍 Chennai