Role & responsibilities

Strong SQL expertise (queries, joins, debugging, performance tuning).

• Hands-on experience in production support for enterprise applications.

• Practical knowledge of Splunk for log monitoring, dashboard usage, and alert troubleshooting.

• Positive understanding of incident, change, and problem management workflows.

• Knowledge of integration layers (APIs, middleware, queues, message brokers).

• Experience with ITSM tools, preferably Zendesk.

• Ability to analyze logs, troubleshoot performance issues, and identify system bottlenecks.

• Strong communication, analytical, and coordination skills. ________________________________________

Good-to-Have Skills

• Basic proficiency with Linux and Windows command-line operations.

• Experience in scripting (Shell, Python, PowerShell) for automation.

• Familiarity with cloud platforms (AWS/Azure/GCP).

• Knowledge of CI/CD pipelines, monitoring tools, or job schedulers.

📌 MSSQL | DBA | 24/7 (Pune)
🏢 Hexaware Technologies
📍 Pune