- Train business unit IT teams to implement SCCM across inventory applications. Collaborate with central technical support to resolve issues in inventory and software distribution.

- Use rapid deployment to deliver essential updates like Microsoft security patches and Microsoft 365 app patches.

- Adhere to Infrastructure and Information Security Management System policies and procedures

- Follow security vulnerability management best practices to handle the vulnerability discovery cycle, including patching computers and working with local IT administrators using ServiceNow/Incident management and SCCM.

- Join information security audits and execute action plans approved by managers

- Must be skilled in End User Computing, including Application Packaging, SCCM, and Desktop Support.

- Requires strong experience in automation (PowerShell preferred).

- Providing desktop support to clients through remote tools such as Go2Resolve, email, and chat. Proficient in troubleshooting using various tools.

- Skilled in installing, configuring, and troubleshooting computer hardware and software.

- Must possess experience with SCCM cloud integrations, including Cloud Management Gateway (CMG), Co-management, and Intune.

- Responsible for developing, testing, and maintaining device drivers for Original Equipment Manufacturer (OEM) hardware components.

- Perform drivers compatibility testing on windows OS across different hardware models.

- Work closely with OEM partners to understand hardware specifications and driver requirements.

- Manage driver versioning and release cycles.

- Experience with driver deployment tools like DCU (Dell command update) and Lenovo commercial vantage.

- Manage Azure Active Directory (Azure AD) users, groups, and roles

- Configure Autopilot for zero-touch Windows device provisioning.

- Manage device compliance policies using Microsoft Intune.





- Deploy and manage Application deployments via Intune.

- Work with Microsoft Endpoint Manager (MEM) for unified endpoint management.

- Configure proactive remediations (automated scripts for issue detection/fixes).

- Solid knowledge on Citrix Virtual desktop management.

- Overall adherence and compliance with related SOPs.

- Provisioning resources, capacity, and functionality includes weekly and weekend maintenance, preparatory work, and following ITS s Change Management framework.

- Regular maintenance and updates of the operational environment, including software versions, patches, and support for vendor software/hardware maintenance activities.

- Provide support for normal operations during enterprise office hours. This includes regular assistance to other technical staff with activities such as testing system features and performing basic administration tasks.

- Coordinate with HQ staff to address problems, including opening, tracking, closing, and escalating issues according to the Problem Management framework.

- Participate in the On Call weekly shift after working hours at HQ and Country offices, typically during local daytime hours, including weekends.

- Monitor the overall operational landscape availability to ensure compliance with agreed-upon service levels. This scope also includes Key Performance Indicators (KPIs) and weekly reports on activities and operational status.

- Maintain documentation and charts for hardware setups, diagrams, allocations, and inventory. Include suggestions for updating and improving SOPs.

- Assist with audit tasks by preparing documentation and reports as needed.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Administrator Standard II- system Engineer (Chennai)
🏢 Bahwan Cybertek
📍 Chennai