Role Overview

The Practice Lead will be responsible for driving TCTSs Network Engineering Managed Services practice, covering Transport, IP/MPLS, SD-WAN, Wireless (RAN), and Packet Core domains.

The role focuses on end-to-end network transformation, operations excellence, and managed services delivery across global telecom operators, with accountability for practice growth, solution leadership, and customer engagement.

Key Responsibilities
1. Practice Strategy Growth

- Define and execute domain-led practice strategy across:
- Transport (DWDM, OTN, Optical)
- IP/MPLS Core Networks
- SD-WAN / SDN
- RAN (4G/5G) and Packet Core

- Drive growth of network managed services, engineering, and transformation programs
- Build domain-led differentiation in NOC services, L2/L3 operations, and field operations

2. Solutioning RFP Leadership

- Lead large and complex network managed services RFPs (NOC, field ops, transformation deals)
- Define:
- Network operating model (L1L3)
- Service delivery framework across multi-domain networks
- SLA/KPI constructs (availability, latency, MTTR, utilization)

- Anchor solutions across:

- Multi-vendor ecosystems (Ericsson, Nokia, Cisco, Juniper, etc.)

3. Network Engineering Operations Leadership

- Provide leadership across:
- Network design, planning, rollout, optimization, and operations

- Drive best practices in:

- Incident, problem, change, and performance management
- Network capacity planning and lifecycle management

- Ensure operational excellence across:

- Fault management, performance management, configuration management

4. Domain Expertise Ownership Transport Networks

- Optical networks (DWDM, OTN, SDH, Microwave)
- Network rollout, commissioning, and maintenance

IP Core Networks

- MPLS, Segment Routing, BGP, EVPN
- Core network architecture and traffic engineering

SD-WAN / Edge Networks

- Enterprise connectivity solutions
- SD-WAN design, deployment, and lifecycle operations

Wireless (RAN)

- 4G/5G RAN design, rollout, and optimization
- SON, RIC,



and radio performance engineering

Packet Core

- EPC/5G Core (SA/NSA)
- IMS, VoLTE/VoNR, Cloud-native core deployments

5. Delivery Transformation Programs

- Lead large-scale network transformation programs:
- Network modernization (legacy next-gen)
- Cost optimization and network efficiency programs

- Drive execution across:

- Multi-technology, multi-vendor environments

- Ensure alignment with customer goals:

- Service quality improvement
- Network expansion and scalability

6. Practice Capability Team Building

- Build and lead SMEs across:
- Transport, IP, Wireless, Core domains

- Drive competency development in:

- Multi-domain NOC operations
- Network design architecture

- Enable strong delivery governance and quality frameworks

7. Customer Engagement (CxO Level)

- Act as a trusted advisor to CTO/CIO organizations
- Lead:
- Solution workshops
- Technical discussions and transformation roadmaps

- Support deal defense and executive presentations

Core Skills Competencies
A. Strong Telecom Domain Expertise (Mandatory)

- Deep expertise across:
- Transport (DWDM/OTN)
- IP/MPLS networks
- SD-WAN / SDN
- RAN Packet Core

B. Network Operations Managed Services

- Experience in:
- NOC operations (L1L3)
- SLA-driven service delivery
- Multi-domain network operations

C. Multi-Vendor Ecosystem Knowledge

- Hands-on exposure to:
- Ericsson, Nokia, Cisco, Juniper, Huawei, etc.

- Experience in integrating and operating heterogeneous network environments

D. Network Transformation Engineering

- Proven experience in:
- Network rollout, migration, optimization
- Large-scale transformation programs

- Solid understanding of:

- Network lifecycle (PlanDesignBuildOperate)

E. Leadership Business Skills

- Practice management and growth ownership
- Pre-sales and RFP leadership
- Customer-facing leadership at executive level

Preferred Experience

- 15+ years in telecom networks / managed services
- Experience with:
- Tier-1 telecom operators
- Global delivery and transformation programs

- Proven leadership in network engineering + operations environments

📌 Deputy General Manager - Product Management (Practice Head) (Chennai)
🏢 Tata Communications
📍 Chennai