Senior Associate / Associate Manager Business Analyst (Insurance)
About the Role

We are seeking an experienced and domain-expert Senior Associate / Associate Manager Business Analyst to join our Insurance division. This is a critical role that bridges business stakeholders and technical teams to deliver high-quality solutions in the Life Insurance domain. You will leverage your deep insurance expertise combined with modern AI-assisted analysis tools to drive successful digital transformation initiatives.

Experience Required

- 7 to 10 years of overall Business Analysis experience
- 6+ years of strong hands-on experience in Life Insurance domain, including expertise in:
- Agent lifecycle (onboarding, hierarchy, commissions, incentives)
- Policy administration (New Business, Endorsements, Renewals, Servicing)
- Home Office operations
- Underwriting processes (manual & automated, risk rules, decision workflows)

Domain Expertise Required

You must demonstrate comprehensive knowledge of Life Insurance business operations, including:

- Agent lifecycle management and compensation structures
- Policy administration workflows and processes
- Home Office operational frameworks
- Underwriting processesboth manual and automated systems
- Risk assessment rules and decision-making workflows
- Regulatory, compliance, and operational impacts specific to Life Insurance

Key ResponsibilitiesRequirements Gathering & Documentation
- Interact with client business users and stakeholders to gather, analyze, and document comprehensive business requirements
- Conduct requirement workshops, stakeholder meetings, and walkthrough sessions to ensure complete understanding
- Create and maintain detailed documentation including:
- Business Requirement Documents (BRD)
- Functional Requirement Documents (FRD)
- User Stories with clear Acceptance Criteria





AI-Assisted Analysis & Optimization
- Leverage AI tools such as Microsoft Copilot and Claude for:
- Requirement analysis and intelligent structuring
- Accelerated BRD and user story creation
- Requirement validation and gap analysis

Agile Delivery & Backlog Management
- Translate business requirements into clear, implementable user stories aligned with Agile best practices
- Perform backlog refinement and ensure all stories meet the Definition of Ready (DoR)
- Prioritize user stories based on business value, dependencies, and release goals
- Actively support Sprint Planning, Refinement, SIT, and UAT phases

Stakeholder Engagement & Support
- Provide continuous clarification on domain rules, workflows, and business functionality to Development and QA teams
- Resolve all functional, business, and domain-related queries from Dev and QA teams promptly
- Act as a bridge between business stakeholders and technical teams to ensure successful delivery

Quality Assurance & Delivery Management
- Own and manage requirement traceability from inception through delivery
- Ensure the Definition of Done (DoD) is met for each user story, including:
- Functional completeness
- Acceptance criteria validation
- Business rules compliance
- Required documentation updates

- Obtain formal sign-off from business stakeholders upon meeting DoD
- Support UAT execution, defect triage, and business validation

Risk & Dependency Management
- Identify gaps, risks,



and dependencies in business processes and proposed solutions
- Communicate risks and mitigation strategies to stakeholders and technical teams

Required Skills & Competencies
- Life Insurance Domain Knowledge: Deep expertise in Agent, Policy, Home Office, and Underwriting processes
- Agile & Scrum Proficiency: Excellent experience in Agile/Scrum delivery models and best practices
- Requirements Management: Expertise in requirement gathering, documentation, and user story creation
- Analytical Skills: Solid analytical, problem-solving, and decision-making abilities
- AI-Assisted Analysis: Hands-on exposure to AI-assisted Business Analysis practices and tools
- Communication: Excellent verbal and written communication with strong stakeholder management abilities
- Multitasking: Ability to work independently and manage multiple priorities in parallel
- Technical Acumen: Ability to understand technical constraints and work collaboratively with development teams

Preferred Qualifications
- Experience working on Policy Administration Systems (PAS)
- Exposure to digital insurance transformation or modernization programs
- Familiarity with regulatory and compliance-driven requirements in insurance

What Were Looking For

The ideal candidate will be a seasoned Business Analyst with proven expertise in Life Insurance operations. You should be comfortable working in fast-paced, Agile environments while maintaining meticulous attention to detail. Your ability to translate complex business requirements into actionable user stories, combined with your domain knowledge and modern AI tool proficiency, will be critical to your success. You must be a strong communicator who can influence stakeholders at all levels and drive consensus across diverse teams.

📌 Life Insurance Business Analyst (Hyderabad)
🏢 Cephas Consultancy Services
📍 Hyderabad