We are hiring for Email Support Executive ( Non Voice Process )

Company: Mini-Circuits India Urjita Pvt. Ltd.
Location: Tambaram MEPZ, Chennai

Experience: 0 to 5years
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Job Summary

Mini-Circuits India Urjita Pvt. Ltd. is looking for a proactive and customer-focused Email Support Executive to handle customer inquiries, provide timely resolutions, and ensure excellent customer service through email communication.

Key Responsibilities

- Respond to customer queries and requests through email in a professional and timely manner.
- Resolve customer issues by coordinating with internal departments.
- Maintain accurate records of customer interactions and follow-ups.
- Monitor support mailbox and ensure all emails are addressed within the defined turnaround time.




- Escalate complex issues to the appropriate teams when required.
- Prepare reports and update customer information in internal systems.
- Ensure high levels of customer satisfaction through effective communication.

Requirements

- Any Graduate.
- Excellent written communication skills in English.
- Basic computer knowledge and proficiency in MS Office.
- Solid problem-solving and customer-handling skills.
- Freshers and experienced candidates can apply.

- For More Details Call or Whatsapp - (phone hidden) / [email protected] / [email protected]

📌 Non Voice Process Associate (Chennai)
🏢 Urjita Electronics
📍 Chennai