08 Aug
|
Capgemini
|
Chennai
Roles and Responsibilities
- Process customer orders from receipt to cash application, ensuring accurate and timely processing.
- Manage billing processes, including invoicing, credit management, and collections.
- Resolve disputes related to orders, invoices, or payments through effective communication with customers.
- Maintain accurate records of all transactions and provide regular reports on order status updates.
- Collaborate with internal teams (e.g., sales, logistics) to resolve any issues that may impact cash flow.
Desired Candidate Profile
- 1-3 years of experience in Order to Cash (O2C) process or similar role.
- Bachelor's degree in any specialization (B.B.A. / B.M.S.).
- Robust understanding of O2C Cash Application, Invoice Billing, Dispute Management, and Customer Service principles.
📌 Order To Cash Analyst - Chennai
🏢 Capgemini
📍 Chennai