Role & responsibilities

- Lead Generation: Source client through field visit, direct marketing, builders and channel partners.
- Explain home loan features, interest rates, eligibility criteria to clients
- Follow up with credit, legal and processing teams for loan disbursement
- To source loan clients in line with the business plan and target.
- Creating and maintaining strict credit discipline and ensuring zero default in recovery.
- Monitor the loan portfolio conduct loan utilization checks and regular monitoring visits.
- Ensure compliance with policies, procedures & practices and continuously contribute to their improvement.
- Accurate and timely record keeping and reporting.
- Understanding customer needs and responding to customer queries & issues to ensure customer satisfaction.
- Completion of loan contracts by explaining provisions to applicant; obtaining signature and notarization; collecting fees.
- Any other work assigned to you from time to time.

📌 Walk-in || Relationship Officer- Housing loan (Chennai)
🏢 Utkarsh Small Finance Bank
📍 Chennai