Performs a variety of clerical duties in conjunction with consumer loan servicing. Maintains loan files and records and prepares various reports. Enter customer payments into the computer to ensure proper documentation, regulatory compliance, and company policies. Posts loan or tax payments to accounts. Processes payoffs. Activates Automated Clearing House (ACH) per customer requests. Makes account corrections to personal customer information such as address. Boards loans to the system. Research customer requests such as copies of payments, and correcting entries.

Basic Qualifications

- Bachelors degree, or equivalent work experience
- Typically, Two to Four years of relevant experiencein an Operational Activities
- Robust Proficiency in Microsoft Office tools including MS Excel, MS Word, Outlook and MS Teams

Preferred Skills/Experience

- Experience in Quality Check, Defect Identification & Classification, Compliance, Loan Processing




- Familiarity with banking and operational processes
- Effective verbal and written communication skills
- Proven customer service skills
- Ability to identify and resolve exceptions and to interpret data

Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

Work Mode: 5 Days in Office
Shift Timing: 7:00 PM to 4:00 AM IST
Location : Chennai

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants - https://careers.usbank.com/global/en/disability-accommodations-for-applicants

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family

📌 Consumer Loan Servicing Specialist (Chennai)
🏢 U.S. Bancorp India
📍 Chennai