Confident, polished spoken and written English you can hold a room and represent a premium brand. The ability to absorb technical product knowledge fast and explain it simply. Robust organisation and follow-through across a multi-stage process nothing slips. Genuine fluency with AI tools to speed up your own work. Customer empathy with a backbone you can say no gracefully.
Added advantages:
CS / CX experience in premium wellness, medical devices, or high-ticket / capex products. + Experience handling customer queries on Amazon, Shopify and Instagram. + Hands-on with CRM or helpdesk tools; a track record of building automations or improving processes. + Fluency in Tamil, Hindi and English. + B2B post-sale or payment-collection coordination experience.
Language Known: Tamil,English,Hindi (Any two compulsory)