JOB DESCRIPTION
Looking for young talented candidates who have excellent communication skills and fluency in the english accent.
Graduates from any stream are welcome to apply.
This recruitment is for the vacancy of Digital Switchboard Operator for an educational institution based in Europe and Middle East in operation for more than 20 years.
ROLES AND RESPONSIBILITIES
- The Role of Digital Switchboard Operator is to provide support to the entire organisation by being the first point of communication and transferring calls to relevant departments.
- Required to work in a busy college workplace, dealing with all phone enquiries and calls related to the college, students, and staff in a multiline phone system with regard to all campuses.
- Receiving and greeting all visitors professionally, answering general questions where possible and referring specific enquiries to other staff where appropriate.
- Communicating efficiently with people on all levels.
Liaising with all departments while making sure the information is being directed to the right departments.
- Typing/taking notes/messages from the enquirer while on the phone and passing the messages on to the relevant staff in the form of text, email, or voice call.
- Manage bookings for conference and meeting rooms, preparing the areas for the meetings.
- To maintain total confidentiality with regard to the pupils and other personal information.
- Daily reporting of any concerns to the line manager.
- Freshers may apply. Minimal call centre experience is an advantage. Required to join on short notice..
- Candidates based in Kochi are preferred. Ready to work in UK, and US timings..
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Digital Switchboard Operator (Chennai)
🏢 Regent Global Services
📍 Chennai
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