Job Description

The Mortgages department is a key vertical within the Retail Lending business of Axis Bank. It offers Home Loans (HL) and Loan Against Property (LAP) to a diverse customer base across India, supporting their financial aspirations with tailored solutions.
About the Role
This is a strategic leadership role focused on driving business growth, optimizing profitability, ensuring compliance, and leading transformation initiatives in the HL and LAP segments. The role demands a strong sales orientation, operational excellence, and a customer-centric approach to deliver superior outcomes.

Role Details
DepartmentRetail LendingSub-DepartmentRetail Lending Prime MortgagesGradeAM / DM Reporting (Business)M / SM / AVP
Key Responsibilities
Business Goals & Profitability

- Achieve disbursement targets by sourcing HL and LAP business through assigned branches.
- Drive daily engagement with branch teams to generate and convert quality leads.
- Identify and execute cross-selling opportunities to enhance revenue.
- Sales & Channel Development
- Empower branch teams with product knowledge, sales strategies, and process support.
- Conduct regular branch visits and huddles to improve lead conversion rates.
- Compliance & Risk Management
- Ensure thorough documentation and eligibility checks in line with internal and regulatory guidelines.
- Maintain high standards of compliance and risk awareness.
- Customer Experience




- Engage with referred customers to ensure timely service and resolution.
- Facilitate smooth onboarding and address queries during the loan application process.
- Digital Adoption & Innovation
- Promote usage of digital tools such as Siddhi, MLP, Omega, and SFDC for lead tracking and conversion.

Qualifications

- Graduate/Postgraduate from a recognized institution.
- Minimum 2 years of sales experience (secured products preferred), in HL and LAP.

Role Proficiencies

- Robust sales and target orientation.
- Ability to manage complex client relationships and diverse stakeholders.
- Resilience under pressure and deadline-driven mindset.
- Experience in managing geographically dispersed teams; mentoring and coaching skills.
- Adaptability in dynamic, priority-shifting environments.
- Strong compliance and risk management acumen.
- Excellent communication and interpersonal skills.

About Axis Bank
Established in 1994, Axis Bank is one of Indias most trusted financial institutions and the third-largest private sector bank. With a strong focus on customer centricity, Axis Bank leverages advanced technology, robust infrastructure, and a talented workforce to deliver exceptional banking experiences.
We pride ourselves on being an equal opportunity employer, fostering a culture of learning, growth, and flexibility. With an average employee age of 30, Axis Bank offers dynamic career paths and empowers individuals to shape their professional journeys.

📌 Sales Managers - Home Loan & LAP (Chennai)
🏢 Axis Bank
📍 Chennai