Contact Number - (phone hidden) Supervision of the front office staff from maintaining proper cash control to patient standards on a day-to-day basis Attend to patient enquiries requests complaints and compliments Ensure proper training and procedures are in place to ensure provision of quality services Attend to crisis or emergency situations and perform service recovery Supervises Reception personnel to ensure optimum patient care services Monitors Front Office personnel to ensure patients receive proper attention and personal recognition Assigning Departmental rosters Interdepartmental communication with the telecommunications housekeeping maintenance and emergency services Coordinating with the doctors to set up the appointment system To pass all staff discounts as per the company norms All refunds and cancellation to be done by OPD in charge Coordinating with the doctors for patient medical certifications OPD Feedback Analysis Corrective Preventive Measures Monitor Consultant in out timings Analysis of waiting time To Facilitate Corporate patients on priority basis and avoid inconvenience To coordinate and ensure safety and security of patients attendants and visitors Follow the Departmental Protocols Procedures To carry out any other task assigned by higher authority Job Type Full time Pay 20 000 00 - 25 000 00 per month Benefits Provident Fund Work Location In person

📌 Patient Care Coordinator (Telangana)
🏢 STAR Hospitals, Nanakaramguda
📍 Telangana