Key Responsibilities Customer Communication Make outbound calls to potential and existing customers Handle inbound inquiries and provide accurate information Explain company products services clearly and professionally Follow up with leads and maintain regular communication Sales Lead Management Maintain a record of customer interactions in CRM or internal systems Support the sales team by sharing updated lead information Coordination Reporting Coordinate with the sales service and operations team Share daily call reports and performance updates with the manager Meet daily weekly calling and conversion targets Skills Required Good communication skills English Malayalam Hindi as required Basic computer knowledge MS Office CRM tools Positive attitude and convincing ability Patience and problem-solving skills Ability to work with targets and timelines Qualifications Diploma Any Degree 0-2 years of experience in telecalling customer support or sales Freshers with good communication skills may also apply Only immediate joiners based in Ernakulam will be considered Job Types Full-time Permanent Fresher Advantages Cell phone reimbursement Health insurance Paid sick time Provident Fund Work Location In person

📌 Customer Relationship Executive (Kerala)
🏢 Spider Techno Soft Solutions
📍 Kerala