Job Title Central Head cum IVF Finance Counsellor Job Type Full-time Permanent Salary Hike on current one Benefits Cell phone reimbursement Provident Fund About India IVF Hospital India IVF is a leading fertility clinic network established in 2014 with a presence across Noida Ghaziabad Delhi Gurgaon and Srinagar Founded by the husband-wife duo Dr Richika and Dr Somendra India IVF has grown into a profitable business that continues to expand year after year India IVF is dedicated to offering personalized and effective fertility solutions to couples struggling with infertility Our clinics are equipped with the latest technology and staffed by highly qualified doctors who provide tailored fertility programs for each couple Driven by a mission to bring joy to childless couples India IVF offers affordable successful procedures ensuring that more families can experience the happiness of parenthood Accredited by the Department of Health Govt of India PCPNDT ICMR and NABH we are committed to maintaining the highest standards of care and service In November 2024 India IVF raised 1 25mn in a pre-series A round from Tomorrow Capital to fuel its growth ambitions create a leader in fertility care Position Overview The Central Head cum IVF Finance Counsellor will be responsible for leading the financial counselling team across IVF centers ensuring patients receive transparent empathetic and accurate financial guidance regarding fertility treatments This role combines leadership strategic planning patient counselling and financial management to enhance patient satisfaction and optimize revenue cycle efficiency Key Responsibilities1 Leadership Management Act as the central head overseeing finance counselling operations across all IVF centers Develop train and mentor finance counsellors at branch levels to maintain standardized processes Set counselling protocols SOPs and best practices for financial discussions with patients Monitor performance metrics counselling conversion rates and revenue targets 2 Patient Finance Counselling Counsel patients and families on treatment costs package inclusions financing options insurance coverage if applicable and payment plans Provide empathetic clear and accurate financial guidance to ensure patient comfort and trust Address patient concerns regarding affordability and suggest suitable financial solutions Assist patients in understanding refund policies package adjustments or discounts when applicable 3 Financial Planning Revenue Optimization Work with management to design treatment packages and financial models Analyze patient data and provide insights on patient conversion revenue leakage and financial efficiency Coordinate with finance and operations teams to ensure timely collection of payments and minimal outstanding dues Develop partnerships with banks fintech companies for EMI and loan assistance schemes 4 Compliance Reporting Ensure financial counselling practices comply with organizational policies and legal ethical guidelines Maintain accurate financial counselling records and documentation Prepare regular MIS reports on revenue performance patient counselling statistics and financial projections Liaise with auditors finance teams for reconciliation and reporting requirements Qualifications Skills Education MBA Finance Healthcare Management or Master s degree in a related field Experience 3-10 years in healthcare finance counselling preferably in IVF fertility tertiary healthcare sector Proven leadership experience managing multi-location counselling finance teams Skills Strong communication empathy and counselling skills In-depth knowledge of IVF treatments pricing structures and healthcare financing models Proficiency in MIS financial analysis and patient management software Ability to balance patient-centric counselling with organizational financial goals Key Attributes Patient-first mindset with robust emotional intelligence Excellent negotiation and conflict resolution skills Strategic thinker with a results-driven approach Ability to thrive in a high-pressure sensitive healthcare environment Reporting To Chief Operating Officer COO Director - Finance Operations Why Choose India IVF Clinic India IVF stands out as the best IVF clinic in Delhi NCR and first in Kashmir Valley for several reasons State-of-the-art facility with modern sophisticated equipment Expertise in Treatment of Low Egg Reserve Multiple Failed IVF Low Nil Sperm Count Expertise in Treatment of Blocked Fallopian Tube Recurrent Abortion Uterine Defects Proven track record of treating IVF patients from Age 24 to Age 49 Experienced Highly Skilled Doctors Hassle-free Cashless facility 0 EMI facility with administrative support Job Types Full-time Permanent Pay 25 000 00 - 50 000 00 per month Benefits Cell phone reimbursement Internet reimbursement Education Bachelor s Preferred Experience Finance and Clinical Counselling 5 years Preferred IVF Patient Finance Counselling 5 years Required IVF Clinic Operations 5 years Preferred Work Location In person

📌 Center Head Cum Ivf Finance Counsellor (New Delhi)
🏢 India IVF fertility
📍 New Delhi