Plan create and publish engaging content across platforms such as Instagram Facebook and LinkedIn Develop and execute monthly content calendars aligned with marketing campaigns Manage social media communities respond to comments direct messages and customer inquiries Track social media performance metrics and provide weekly monthly reports Collaborate with design and marketing teams for content production including graphics videos and promotional materials Monitor trends competitor activities and emerging platforms to improve brand visibility and engagement Manage orders on platforms such as Shopify Amazon Flipkart or other marketplaces Coordinate with inventory and logistics teams to ensure product availability timely order processing and delivery Monitor and update order status handle returns exchanges and resolve customer issues Provide timely responses to customer queries across social media and e-commerce platforms Maintain high customer satisfaction by ensuring smooth post-purchase support Work with teams to reduce operational errors and improve service quality Job Type Full time Pay 15 000 00 - 25 000 00 per month Work Location In person

📌 Social Media And Office Operations Executive (Punjab)
🏢 Gyan Steels
📍 Punjab