Key Responsibilities ERP Implementation Management Lead the end-to-end implementation of the new ERP software across the corporate office and all project locations Coordinate with internal departments to understand business requirements and ensure accurate module configuration Oversee system setup configuration testing troubleshooting and deployment Training Support Conduct frequent ERP training sessions for head office teams and all store staff Develop user manuals training modules and system guidelines to enhance user adoption Provide ongoing support to address functional and user-related system queries System Analysis Optimization Analyze ERP dashboards reports and KPIs to support data-driven decision-making Identify system improvement opportunities and work with stakeholders for process enhancements Ensure system integrity security and optimal performance through regular audits Vendor Stakeholder Coordination Collaborate with software vendors for upgrades issue resolution and system enhancements Coordinate with cross-functional teams to ensure smooth integration and alignment with business processes Manage query resolution and escalate technical issues where required Requirements Proven experience managing ERP implementation and support Retail experience preferred Strong understanding of ERP modules workflows and system configurations Excellent analytical troubleshooting and project management skills Ability to train and guide large user groups across different locations Solid communication and stakeholder management capabilities Job Type Full-time Pay 50 000 00 - 60 000 00 per month Application Question s Which ERP platforms have you worked with What is your Expected Salary What is your Current Salary Work Location In person