Position Overview The Aesthetic Clinic Receptionist is the first point of contact for patients and visitors responsible for providing exceptional customer service and administrative support This role involves managing appointments handling inquiries and ensuring a welcoming environment that reflects the clinic s standards Key Responsibilities 1 Front Desk Operations - Greet and welcome patients in a friendly and professional manner - Answer phone calls and respond to inquiries about services appointments and clinic policies 2 Appointment Management - Schedule and confirm patient appointments ensuring effective use of time and resources - Manage the clinic s appointment calendar and notify staff of any changes or updates 3 Patient Interaction - Collect and verify patient information and medical history - Assist patients with completing forms and provide information on treatment options 4 Administrative Support - Maintain patient records ensuring confidentiality and compliance with regulations - Process payments and manage billing inquiries - Order office supplies and manage inventory as needed 5 Collaboration - Work closely with clinical staff to ensure seamless patient care - Communicate effectively with team members regarding patient needs and schedules 6 Customer Service - Address patient concerns and feedback escalating issues to management as necessary - Provide information on post-treatment care and follow-up appointments Qualifications - High school diploma or equivalent Associate s degree or relevant certification preferred - Previous experience in a receptionist or customer service role preferably in a healthcare or aesthetic setting - Robust communication and interpersonal skills - Proficient in using office software and clinic management systems - Ability to multitask and work in a fast-paced environment Working Conditions - Full-time position with potential for flexible hours including evenings and weekends - A professional clean and inviting work environment Job Type Full-time Pay 15 000 00 - 20 000 00 per month Ability to commute relocate Sarjapur Karnataka Reliably commute or planning to relocate before starting work Required Application Question s Should have experience in Call Handling Education Bachelor s Required Language Kannada Required Work Location In person

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