- Quality Auditor We are hiring a Quality Auditor at Wyzmindz Solution Private Limited The role is focused on auditing customer interactions ensuring compliance and driving quality improvements in a BPO setup Key Responsibilities Conduct audits of calls emails chats and complaint audits Identify gaps share feedback with agents teams and suggest improvements Maintain audit reports and highlight key findings for management Provide coaching support to improve customer interactions and compliance Ensure adherence to processes policies and regulatory standards Requirements Graduate degree or equivalent experience Prior QA auditing experience preferably in BPO customer service Strong banking experience in customer service will be preferred Good analytical communication and feedback skills Detail-oriented with strong organisational and time management skills Language Hindi English Immediate joiners preferred Job Details Organization Wyzmindz Solution Private Limited Location Noida Sector 63 Work Module Work from Office Job Types Full-time Permanent Job Types Full-time Permanent Pay 300 000 00 per year Advantages Health insurance Provident Fund Work Location In person

📌 Quality Auditor (Uttar Pradesh)
🏢 WYZMINDZ Solutions Private
📍 Uttar Pradesh