Role Overview The Telecaller will be responsible for communicating with players handling enquiries promoting club events and ensuring smooth coordination between players and the club The role requires strong communication skills a polite approach and a basic understanding of poker will be an added advantage Key Responsibilities Make outbound calls to players for promotions event updates and daily game schedules Handle inbound calls player queries and reservation requests Maintain and update the customer database with accurate information Share buy-in details timings and game rules as required Coordinate with the operations team for seat reservations and confirmations Follow up with leads inactive players and interested prospects Maintain professionalism and ensure excellent customer service Send WhatsApp messages and broadcast updates when needed Collect player documents ID proof for verification and reservation Track call responses maintain daily calling reports and share updates with management Skills Requirements Strong communication skills in Hindi and English Polite confident and customer-friendly approach Ability to handle pressure and respond to multiple player requests Basic knowledge of poker or willingness to learn Good phone etiquette and convincing ability Basic computer knowledge Excel WhatsApp Business CRM tools Ability to work flexible schedule based on club operations Job Type Full-time Pay 15 000 00 - 30 000 00 per month Work Location In person

📌 Telecaller Excutive (Uttar Pradesh)
🏢 SSG Skills Areana Private
📍 Uttar Pradesh