1 Lead Learning Design Delivery Create structured project-specific learning journeys covering onboarding product mastery soft skills and advanced selling techniques 2 Own Certification Readiness Ensure every team member is certified before launch through training evaluations simulations and assessments 3 Content Development Design training decks call scripts e-learning modules and bite-sized microlearning content in collaboration with the marketing team 4 Post-Training Evaluation Measure learning impact through conversion uplift call quality improvement and skill score progression 5 Drive Continuous Upskilling Introduce refresher modules gamified learning formats and periodic assessments to reinforce learning retention 6 L D Innovation Deploy energetic learning technologies virtual classrooms and AI-driven simulations to enhance learner engagement and scalability 7 Stakeholder Management Collaborate with Operations Quality Marketing and Strategy teams to align training outcomes with business goals

📌 Training Manager (Mumbai)
🏢 Acme Services
📍 Mumbai