Remote o US India o Operations Team About Pulse Labs At Pulse Labs we partner with some of the world s most innovative companies to test and refine new technologies Our work sits at the intersection of research AI and product development giving us a front-row seat to the future We are looking for a skilled Community Manager to support one of our most high-profile programs Google s Trusted Tester initiative Role Overview We are seeking a Community Manager to oversee and engage with our community of product testers This is a contractor role for 3 months with required US timezone overlap The ideal candidate is an exceptional content writer with a strong grasp of tech and AI topics and has experience fostering healthy productive online communities Key Responsibilities What You ll Do Act as the primary Manager for a large community of testers participating in Google s Trusted Tester program Draft edit and publish clear and engaging content to guide update and support community members Ensure conversations remain productive respectful and on-topic while enforcing community guidelines Escalate issues trends or feedback from the community to internal teams and stakeholders Collaborate with research and operations teams to ensure smooth tester onboarding engagement and retention Proactively identify opportunities to improve communication resources and community experience Basic Qualifications What We re Looking For Solid background in content writing with the ability to translate technical or AI-related concepts into clear accessible language Prior experience in community moderation online forums or tester programs Excellent communication skills both written and interpersonal Comfortable balancing empathy for community members with the enforcement of program rules Strong organizational skills and ability to manage multiple threads requests and updates simultaneously US timezone overlap required Preferred Qualifications Nice to Have Experience with user research testing programs or UX communities Familiarity with community management platforms e g Discord Slack forums or proprietary tools Understanding of product testing cycles and how participant insights contribute to product development Perks A collaborative and excited team We value autonomy allowing you to choose the configuration that makes you most productive Able to work remotely anywhere in country Continuous learning and up-skill opportunities We love ideas innovation and experiments Competitive salary Apply now If you think you would be a good fit for this role please email your resume and cover letter to jobs pulselabs ai and specify that you are applying for the Community Manager Contractor-3 months - US India position We look forward to hearing from you

📌 Community Manager (contractor-3 Months) (India)
🏢 Pulse Labs
📍 India