Job Title IT Support Executive Reports to IT Manager Director Location Ayodhya Bypass Bhopal Job Type Full-time Experience 1-2 years Job Summary We are seeking an IT Support Executive to provide technical support and maintenance for our computer systems hardware and software The ideal candidate will have excellent problem-solving skills be able to work independently and provide exceptional customer service Key Responsibilities 1 Installation Configuration and Maintenance Install configure and maintain computer hardware software and peripherals 2 Troubleshooting and Resolution Troubleshoot and resolve system and network issues in a timely and efficient manner 3 User Training and Support Train users on how to use software and hardware and provide ongoing support and guidance 4 User Account Management Set up new user accounts and profiles and assist with password issues 5 Call-out Response Respond to call-outs within agreed time limits and prioritize multiple open cases 6 Technology Evaluation Test and evaluate new technology to ensure compatibility and effectiveness 7 Electrical Safety Checks Conduct electrical safety checks to ensure compliance with safety regulations 8 Documentation and Reporting Maintain accurate records of technical issues resolutions and user training Requirements 1 Education Diploma or Degree in Computer Science Information Technology or related field 2 Experience 1-2 years of experience in IT support or related field 3 Technical Skills Proficient in Windows macOS and Linux operating systems as well as Microsoft Office and Google Suite 4 Soft Skills Excellent communication problem-solving and customer service skills 5 Certifications CompTIA A Network or equivalent certifications preferred What We Offer 1 Competitive Salary Market-competitive salary and benefits package 2 Opportunities for Growth Career development and growth opportunities within the company 3 Collaborative Work Environment Dynamic and supportive work environment with a team of experienced professionals How to Apply If you are a motivated and tech-savvy individual with excellent problem-solving skills please submit your resume to careers avyaanmgmt com Job Types Full-time Permanent Pay Up to 20 000 00 per month Benefits Provident Fund Education Bachelor s Required Language English Required Work Location In person