Tech Mahindra is looking for freshers and experienced Multilingual Customer Support Associates for a voice-based process for a Healthcare project This role is ideal for candidates with Patient centric and Excellent interpersonal and communication skills and a passion for helping patients in booking appointments or solving their enquiries on inbound calls Outbound calls E-mail Key Responsibilities Handling the calls with positive communication skills professionally Language Combination required English Bengali Exceptional phone manner Knowledge of medical terminology is a plus Ability to apply knowledge of CC procedures and carry out tasks accordingly Language Combination required English Bengali Be a self-starter with attention to detail Log in hours Total hours 9 00 00 hrs Production hours - 8 00 00 hrs to be completed adhering to the break schedules being punctual Shift Hours 24 7 window for Male employees and a rotational day shift for Females any 9 hours login between 6am to 8pm 100 documentation Quality AHT to be maintained as per process requirement Should take initiatives be flexible for the changes Employment Type Permanent Process Multilingual support for a Healthcare project Shifts Allocated Rotational shift and Working days 6 days with 1 day rotational off Location Tech Mahindra LTD Electronic City Phase II Electronics City Bangalore Karnataka 560100 Required Skills Qualifications Strong written and verbal communication skills with neutral Indian Accent Ability to communicate calmly and diplomatically with patients co-workers Keen attention to detail especially involving checking patient details and update the proper information in relevant tool Proficient in customer service Active listening and comprehension skills Ability to build positive relationships with patient Freshers can also be processed if their expected salary falls within the given budget are also welcome Eligibility Criteria Immediate joiners only - must be available to join within a week Candidates must be located in Bengaluru Karnataka What We Offer Permanent employment with work from office Work with one of the world s leading organisations Career growth in global health support and customer service domains Three rounds of interview - Operation round Client Interview and Versant round To Apply Send your updated resume to niharika kriyahconsulting com with the subject Healthcare Support Associate - Voice Process English Bengali - Bengaluru Job Types Full-time Permanent Pay 240 000 00 - 320 000 00 per year Schedule Day shift Monday to Friday Rotational shift Supplemental Pay Performance bonus Work Location In person Application Deadline 10 08 2025

📌 Healthcare Support – Voice Process (english+bengali) - Bengaluru (Karnataka)
🏢 kriyah consulting
📍 Karnataka