About HighLevel HighLevel is an AI powered all-in-one white-label sales marketing platform that empowers agencies entrepreneurs and businesses to elevate their digital presence and drive growth We are proud to support a global and growing community of over 2 million businesses comprised of agencies consultants and businesses of all sizes and industries HighLevel empowers users with all the tools needed to capture nurture and close new leads into repeat customers As of mid 2025 HighLevel processes over 15 billion API hits and handles more than 2 5 billion message events every day Our platform manages over 470 terabytes of data distributed across five databases operates with a network of over 250 microservices and supports over 1 million domain names Our People With over 1 500 team members across 15 countries we operate in a global remote-first environment We are building more than software we are building a global community rooted in creativity collaboration and impact We take pride in cultivating a culture where innovation thrives ideas are celebrated and people come first no matter where they call home Our Impact As of mid 2025 our platform powers over 1 5 billion messages helps generate over 200 million leads and facilitates over 20 million conversations for the more than 2 million businesses we serve each month Behind those numbers are real people growing their companies connecting with customers and making their mark - and we get to help make that happen About the Role With product and customer adoption accelerating we re unifying three critical pillars Front-End Platform Data Platform and Core Platform Infrastructure under a leader to drive consistency reliability and velocity You will define the strategy mentor the team and own the platform roadmap from developer experience to production uptime while leading our new Data Residency initiative to keep customer data within required geopolitical boundaries Ideal Candidate Profile A Technical Strategist You have deep hands-on experience with up-to-date cloud-native ecosystems You are not expected to code daily but you can comfortably lead technical discussions on topics like Cloud Providers AWS GCP or Azure Infrastructure as Code Terraform Pulumi or CloudFormation Containerization Kubernetes Docker CI CD Jenkins GitLab CI GitHub Actions or similar Data Technologies Experience with data warehousing e g Snowflake BigQuery and data orchestration e g Airflow dbt Dagster Frontend Ecosystem A solid understanding of the challenges in modern frontend development A Product Thinker You have a customer-centric approach and experience treating internal platforms as products You know how to build a roadmap prioritize effectively and communicate with your users An Excellent Communicator You can articulate a complex technical vision or strategy to both technical and non-technical stakeholders generating buy-in and excitement across the organization Responsibilities Platform Vision Strategy Craft and socialize a 12-18-month roadmap that aligns business goals with engineering velocity Prioritize paved roads for micro-frontends micro-services data pipelines and infra services and multi-region deployments to satisfy data-residency commitments Front-End Platform Build frameworks to drive consistency with reusable components and quality gates for Vue TypeScript apps eliminate repeated boilerplate and cut mean setup time Data Platform Residency Standardize data ingestion governance lineage and observability across MongoDB Firestore and Elasticsearch introduce contract testing to guarantee schema compatibility Roll out a data-residency architecture e g multi-regional clusters customer-pinning encryption key isolation that meets EU US and APAC requirements Core Infra Cloud Own GKE clusters networking WAF CDN secrets and Terraform IaC and cloud-cost optimization DevEx Reliability Champion GitHub Jenkins pipelines progressive delivery chaos experiments and golden-path logging open-telemetry standards Security Compliance Data Residency Partner with Security to embed SOC 2 HIPAA controls shift-left scanning and policy as code and regional compliance playbooks GDPR CCPA PDPB etc together with Legal Security People Leadership Coach grow the team of engineers platform SRE data to a high-trust high-ownership culture Stakeholder Communication Translate platform metrics lead-time change-failure-rate MTTR cost into actionable narratives for Engineering Product and Exec teams Requirements 15 years total engineering experience 5 years leading platform SRE cloud teams for SaaS at scale Proven success running multi-disciplinary platforms frontend data infra on a major cloud GCP preferred and Kubernetes Hands-on depth with TypeScript Node container orchestration Terraform Helm service meshes and event-driven architectures Demonstrated delivery of data-residency or multi-region architectures experience with GDPR-compliant EU clusters US-only deployments or similar Track record of instituting CI CD contract testing observability Prometheus Grafana and chaos engineering Comfort with regulated environments SOC 2 HIPAA or similar Excellent people-leadership and cross-functional communication skills able to influence from board-level vision to code-level reviews Foster a strong inclusive engineering culture of ownership collaboration and operational excellence Bonus Points Experience managing managers and leading a multi-layered engineering organization Experience with FinOps and driving cloud cost optimization initiatives Familiarity with Vue Vite and monorepo tooling EEO Statement At HighLevel we value diversity In fact we understand it makes our organisation stronger We are committed to inclusive hiring promotion practices that evaluate skill sets abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions LI-Remote LI-NJ1

📌 Vice President - Platform & Cloud Engineering (India)
🏢 HighLevel
📍 India