Customer Support Executive- Walk-in Interview Location Saki Naka Mumbai Salary 20 000 - 25 000 month Experience Freshers welcome Interview Walk-in on Thursday Friday 10 00 AM - 3 00 PM Address - Flo Mattress 46 Saki Vihar Road Saki Naka Next to Excom house and SBI bank Andheri East Role Overview Join our team as a Customer Support Executive and gain hands-on experience in managing customer calls and messages This role is ideal for individuals eager to start their career in customer service providing assistance to customers and ensuring an outstanding experience with our products and services Key Responsibilities Handle inbound calls and messages ensuring high-quality service and satisfaction Resolve customer issues promptly and accurately maintaining a positive and friendly attitude Provide detailed information about products and services guiding customers to make informed decisions Assist in placing orders processing returns and tracking shipments to ensure a smooth experience Accurately log all customer interactions issues and resolutions in the customer support system Conduct follow-up calls to ensure customer issues are resolved and gather valuable feedback Collaborate with other departments to resolve complex issues and continuously improve the customer experience Stay informed about product knowledge company policies and industry trends to provide accurate support Qualifications Strong verbal and written communication skills Ability to multitask and manage time effectively Positive attitude and a strong desire to help others Basic computer skills including familiarity with Microsoft Office Detail-oriented with excellent problem-solving We look forward to meeting enthusiastic candidates ready to embark on a rewarding career in customer support Job Type Full-time Pay 20 000 00 - 25 000 00 per month Advantages Provident Fund Language English Preferred Hindi Preferred Work Location In person