About Jewelbox Jewelbox is a premium fine jewellery brand known for its timeless craftsmanship innovative designs and exceptional customer experiences As we continue to grow we aim to build a skilled and knowledgeable team that reflects our values and delivers excellence across all touchpoints Role Overview The Training Manager will be responsible for designing developing and implementing training programs that elevate employee capabilities product knowledge and customer service standards across our retail and corporate teams This role plays a vital part in aligning training with brand values and business goals Key Responsibilities Develop and execute the annual training strategy aligned with business objectives Create and deliver training modules for Product knowledge diamonds gemstones metals craftsmanship Sales and customer service excellence Brand standards and SOPs Soft skills grooming and communication Conduct Training Need Analysis TNA periodically Train store managers and sales teams through classroom on-the-floor and e-learning methods Evaluate training effectiveness and track ROI through feedback assessments and performance improvements Work closely with merchandising design and marketing teams to stay updated on product launches and campaigns Develop onboarding programs for new hires across departments Build a team of in-store trainers and grooming champions Key Requirements Bachelor s degree in HR Retail Management or a related field MBA preferred 5 years of experience in L D preferably in the jewellery luxury retail or fashion industry Excellent communication presentation and facilitation skills Strong interpersonal skills and leadership presence Familiarity with e-learning platforms and training tools Creative mindset with an eye for detail and brand aesthetics Preferred Attributes Passionate about jewellery luxury retail and customer engagement Confident well-groomed and brand-aligned Willing to travel to stores for training and audits What We Offer A vibrant and design-led workplace Opportunities to work with top talent in the luxury segment Career development in a fast-growing premium jewellery brand Employee discounts and wellness programs Job Types Full-time Permanent Pay 20 000 00 - 40 000 00 per month Perks Health insurance Paid sick time Provident Fund Schedule Day shift Monday to Friday Weekend availability Supplemental Pay Performance bonus Work Location In person

📌 Training Manager (West Bengal)
🏢 Riyaana Creations Private Limited (Jewelbox - Lab Grown Diamond Jewellery)
📍 West Bengal