Join Teleperformance - Where Excellence Meets Opportunity Teleperformance is a leading provider of customer experience management offering premier omnichannel support to top global companies Our diverse service locations including in office and work-at-home programs ensure flexibility and broad reach Why Choose Teleperformance We emphasize the importance of our employees fostering enduring relationships within our teams and communities Our dedication to employee satisfaction distinguishes us Utilize advanced support technologies and processes engineered to achieve outstanding results We cultivate lasting client relationships and make positive contributions to our local communities Become Part of an Exceptional Team Join Teleperformance where our world-class workforce and innovative solutions drive success Experience a workplace that values your development supports your goals and celebrates your accomplishments Training Development work includes developing training curriculum materials selecting appropriate delivery mechanisms delivering training and monitoring training effectiveness for the general workforce and for targeted discipline technical areas Discipline Technical Training Discipline-specific professional and process tool knowledge training e g Finance function training on external accounting standards and internal financial systems control processes Discipline-specific competency training e g Influence and Negotiation training for Sales Representatives Non-Technical Training Training on general workplace standards processes and tools e g Supervisor Training Employee Time Entry Email etc Training on general skills and competencies e g Verbal Written Communications Time Management Skills Basic Spreadsheet Document Creation skills etc Training on leadership and management development May develop training curriculum materials May select and or oversee vendors to develop training content or conduct training Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines Will most often be a driving force behind the development of new solutions for programs complex projects processes or activities Serves as final decision opinion maker in the area coaches mentors and trains others on the area of expertise Ensures the implementation of short to medium term activities within the business area OR support sub-function in the context of the strategy for the department Ensures appropriate policies processes standards are developed and implemented to support short to medium term tactical direction Leads a team of Specialists sometimes with several hierarchical levels with full employee lifecycle responsibility Be One of Our People It is our mission to always provide an environment where our employees feel valued inspired and supported so that they can bring their best selves to work every day We believe that when employees are happy and healthy they are more productive creative and engaged We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance We also believe that to be our best selves we need to be surrounded by people who are positive supportive and challenging We are committed to creating a culture of inclusion and diversity where everyone feels welcome and valued Teleperformance is an Equal Opportunity Employer Job Application Accommodation If you have questions or need an accommodation for any disability during this application please contact your local Teleperformance location for assistance