Req ID 332760 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Helpdesk Associate - ITIL to join our team in COIMBATORE Tamil Ndu IN-TN India IN General Duties and Responsibilities In these roles you will be responsible for Provide exceptional IT Service Desk support guidance and training to end-users for various IT devices applications or processes Record Update and Escalate Support issues to the next level promptly Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing integration and maintenance Engage in discovering new IT business tools to support our business users and our internal IT Team Seek Suggest Evaluate and implement process and technology improvements Willing to learn grow in other IT Business areas Requirements for this role include Excellent English written and verbal communication skills Exceptional customer service skills Great Team player 24 7 rotational shifts and week offs and Work from Office mandatory Excellent communication skills comfortable working with various stakeholders Strong troubleshooting skills bug-finding and resolution Ability to work independently within a diverse global team IT software and hardware troubleshooting knowledge and skills Win 10 macOS iOS Android Google Suite and Microsoft Setting About NTT DATA NTT DATA is a 30 billion trusted global innovator of business and technology services We serve 75 of the Fortune Global 100 and are committed to helping clients innovate optimize and transform for long term success As a Global Top Employer we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies Our services include business and technology consulting data and artificial intelligence industry solutions as well as the development implementation and management of applications infrastructure and connectivity We are one of the leading providers of digital and AI infrastructure in the world NTT DATA is a part of NTT Group which invests over 3 6 billion each year in R D to help organizations and society move confidently and sustainably into the digital future Visit us at us nttdata com Whenever possible we hire locally to NTT DATA offices or client sites This ensures we can provide timely and effective support tailored to each client s needs While many positions offer remote or hybrid work options these arrangements are subject to change based on client requirements For employees near an NTT DATA office or client site in-office attendance may be required for meetings or events depending on business needs At NTT DATA we are committed to staying flexible and meeting the evolving needs of both our clients and employees NTT DATA recruiters will never ask for payment or banking information and will only use nttdata com and talent nttdataservices com email addresses If you are requested to provide payment or disclose banking information please submit a contact us form https us nttdata com en contact-us NTT DATA endeavors to make https us nttdata com accessible to any and all users If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact us at https us nttdata com en contact-us This contact information is for accommodation requests only and cannot be used to inquire about the status of applications NTT DATA is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status For our EEO Policy Statement please click here If you d like more information on your EEO rights under the law please click here For Pay Transparency information please click here

📌 Helpdesk Associate - Itil (Tamil Nadu)
🏢 NTT Data
📍 Tamil Nadu