COMPANY PROFILE Bain Company is one of the top management consulting firms in the world that helps the world s most ambitious change makers define the future Across 65 cities in 40 countries we work alongside our clients as one team with a shared ambition to achieve extraordinary results outperform the competition and redefine industries We complement our tailored integrated expertise with a vibrant ecosystem of digital innovators to deliver better faster and more enduring outcomes The firm established several functions in the Indian market early 2000s and its remit across functions has expanded over time Since 2019 these functions have become part of Global Business Services GBS Global Business Services GBS is a network of five interconnected business-function hubs across India Poland Malaysia Mexico and Portugal serving Bain globally to run our business support other functions and help drive innovation internally We are over 1000 business professionals - serving functions in operations HR finance legal tech marketing research and data analytics - who support our offices globally Our mantra of shared innovation seamless execution underpinned by a passion for results teamwork and creativity helps Bain stay at the top of our game operationally POSITION SUMMARY This position is a member of the global Records and Information Management team and is responsible for the ongoing tracking and auditing of case information and data to ensure compliance with Bain s contractual and regulatory obligations This global role requires using a variety of internal systems to track case end dates and case team members progress during the case wrap-up process Strong communication skills responsiveness and attention to detail are critical RESPONSIBILITIES Contact individual case team members to initiate the case wrap-up process and confirm proper process steps have been followed Review cases created within the Finance system to track projected end dates Track individual responses to inquiries and follow up with delinquent inquiries Escalate overdue requests as needed to ensure full compliance Support Professional Standards Members by supplying reports ad hoc training and other assistance to promote RIM compliance Collaborate with the team to perform administrative tasks ensuring that internal systems are consistently updated with accurate data Proactively flag any issues encountered during daily operations Be mindful of the Service Level Agreements SLAs and effectively respond to customer queries regarding the process Prepare reports analyze data and perform other tasks as assigned QUALIFICATIONS Bachelor s degree in any field providing exposure to database or list management Recommended 1-2 years of experience working on database or list maintenance Ability to use Excel exposure to SharePoint and ServiceNow is desired but not required Strong English communications verbal and written and customer service skills to work with global customers Proven ability to work independently with attention to details and a high level of accuracy Proven reliability self-motivation and maturity Ability to work closely with global teams which may require flexible schedule at office or at home WHAT MAKES US A GREAT PLACE TO WORK We are proud to be consistently recognized as one of the world s best places to work a champion of diversity and a model of social responsibility We are currently ranked the 1 consulting firm on Glassdoor s Best Places to Work list and we have maintained a spot in the top four on Glassdoor s list for the last 15 years We believe that diversity inclusion and collaboration are key to building extraordinary teams We hire people with exceptional talents abilities and potential then create an environment where you can become the best version of yourself and thrive both professionally and personally We are publicly recognized by external parties such as Fortune Vault Mogul Working Mother Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion women LGBTQ and parents

📌 Assistant, Global Records Management (contractual) (New Delhi)
🏢 Bain
📍 New Delhi