Company Description Join us at Accor where life pulses with passion As a pioneer in the art of responsible hospitality the Accor Group gathers more than 45 brands 5 600 hotels 10 000 restaurants and lifestyle destinations in 110 countries While each brand has its own personality where you will be able to truly find yourself they all share a common ambition to keep innovating and challenging the status-quo By joining us you will become a Heartist because hospitality is first and foremost a work of heart You will join a caring environment and a team where you can be all you are You will be in a supportive place to grow to fulfil yourself to discover other professions and to pursue career opportunities in your hotel or in other hospitality environments in your country or anywhere in the world You will enjoy exclusive benefits specific to the sector and beyond as well as strong recognition for your daily commitment Everything you will do with us regardless of your profession will offer a deep sense of meaning to create lasting memorable and impactful experiences for your customers for your colleagues and for the planet Hospitality is a work of heart Join us and become a Heartist A Concierge Executive in a hotel is responsible for providing exceptional guest services managing transport reservations and ensuring a positive guest experience Provide personalized service to VIP guests and repeat visitors ensuring that all their needs are met promptly and efficiently Address any guest complaints or concerns ensuring that they are resolved quickly and effectively maintaining a high level of customer satisfaction Work closely with other departments Housekeeping Front Desk Housekeeping etc to ensure seamless communication and coordination of guest requests Promote hotel services amenities and partnerships e g spa dining tours to enhance the guest experience and drive revenue Maintain accurate records of guest requests bookings and service orders ensuring proper follow-up and coordination Additional Information Your team and working workplace In 1-2 sentences introduce the team property or office environment in a way that reflects the culture Note Customization may be included for any specific local or legislative requirements such as work permits Our commitment to Diversity Inclusion We are an inclusive company and our ambition is to attract recruit and promote diverse talent

📌 Concierge Executive (India)
🏢 Accor
📍 India