Oversee and manage the entire billing process accurately and on time Verify and cross-check bills Resolve any billing-related queries from customers or internal teams Prepare daily weekly and monthly billing reports for management review Ensure customer satisfaction by providing accurate and timely billing services Train team members on billing procedures and software usage Regularly observe the sales floor to ensure billing counters operate efficiently Monitor staff performance at billing counters and ensure customer service standards are met Identify and report any operational issues on the floor to management Ensure proper queue management and timely billing during peak hours Collect customer feedback and reviews follow the opening and closing procedures Job Type Full time Pay 23 000 00 - 30 000 00 per month Work Location In person