We are looking for a CRM for our office inAnna Salai Heritage Town Puducherry 605001 Key Responsibilities Customer support Address client queries and concerns especially those related to payment and post-sales issues Customer-first mindset A professional and customer-oriented approach focused on client satisfaction and retention Client and payment management Collect client information and manage their payment schedules agreements and financial documentation Collections and payments Handle the collection of payments explain payment procedures and manage any issues related to the payment process Legal and documentation Provide clients with necessary legal and property documents such as parent documents legal opinions and approval copies Cross-functional coordination Work with sales and other departments to ensure a smooth customer experience and resolve issues Process improvement Help automate communication and streamline processes related to collections and customer service Desired Skills and Qualifications Experience Proven experience in a CRM or collections role preferably within the real estate industry Technical skills Proficiency in using CRM software MS Excel and other relevant tools Communication skills Excellent verbal and written communication skills to interact with clients and internal teams Organizational skills Solid ability to stay organized manage documentation and handle a large volume of client interactions Job Types Full-time Permanent Pay 20 000 00 - 60 000 00 per month Benefits Cell phone reimbursement Health insurance Internet reimbursement Life insurance Provident Fund Work Location In person

📌 Customer Relationship Manager (Puducherry)
🏢 EMM ARR Global Technologies
📍 Puducherry