Position - Sales Operations Manager Location - Goregaon Mumbai Experience 1 - 10 years in sales and operations within the cold chain or temperature-controlled logistics industry Salary - 20k to 50k Depends on experience Industry - Cold Chain Logistics Position Overview We are looking for an experienced and dynamic Sales Operations Executive with 3-5 years of hands-on experience in the cold chain industry The ideal candidate will be responsible for managing both sales and operational activities ensuring smooth service delivery client satisfaction and business growth Strong industry knowledge excellent communication skills and the ability to coordinate effectively with internal and external stakeholders are essential Key Responsibilities Sales Responsibilities Assist in building and expanding current business Identify and develop recent business opportunities in the cold chain sector Build and maintain strong relationships with clients partners and vendors Understand customer requirements and propose suitable cold chain solutions Prepare and deliver sales proposals quotations and presentations Achieve monthly and quarterly sales targets Conduct regular client visits follow-ups and account management Operations Responsibilities Oversee daily cold chain logistics storage and distribution operations Coordinate with transport teams warehouse staff and service providers to ensure timely deliveries Monitor temperature-controlled operations to ensure product integrity Track shipments resolve operational issues and ensure SLA compliance Maintain accurate records of inventory dispatches and operational reports Ensure adherence to cold chain compliance standards and safety requirements Coordinate with vendors to fulfill their demand and mobilizing and generating more market vehicles Cross-Functional Coordination Work closely with sales operations and customer support teams for seamless service execution Handle customer queries complaints and escalations with professionalism Assist in planning and implementing process improvements to increase efficiency Required Qualifications Skills Experience 3-5 years in sales and operations within the cold chain or temperature-controlled logistics industry Strong knowledge of cold chain processes storage requirements transport handling and temperature monitoring Excellent communication negotiation and customer service skills Proficiency in MS Office Excel Word PowerPoint and basic CRM tools Ability to multitask prioritize and work in a fast-paced environment Strong problem-solving and follow-up skills Ability to work independently as well as part of a team Preferred Qualifications Experience working with refrigerated transport cold storage Understanding of regulatory and compliance requirements related to cold chain operations Should have experience in hard core transport cold chain sales and operations Key Competencies Customer-centric mindset Operational accuracy and attention to detail Strong organizational skills Sales-driven with a strategic approach High accountability and ownership Interested candidates can email their resumes on humanresources crystalgroup in Job Types Full-time Permanent Pay 13 829 33 - 50 139 24 per month Perks Provident Fund Work Location In person

📌 Sales And Operations Manager - Reefer Transportation (Maharashtra)
🏢 Crystal Group
📍 Maharashtra