Job Title Guest Relations Executive Location Holiday Residency Hotel Coimbatore Employment Type Full-Time About the Role We are looking for a friendly and proactive Guest Relations Executive to join our team This role is perfect for freshers who have strong communication skills are well-groomed and eager to begin their career in hospitality Key Responsibilities Greet and welcome guests with a warm professional and well-presented appearance Assist guests during check-in and check-out Provide accurate information about hotel services amenities and local attractions Handle guest queries and minor concerns with confidence and courtesy Coordinate with housekeeping front office and other departments for smooth service Maintain guest records and update information in the system Support the team in daily front office operations Skills Qualifications Familiarity with hospitality industry standards Proficiency in English knowledge of additional languages is a plus Computer literacy A customer-oriented and professional attitude An outgoing personality Outstanding communication abilities Excellent organizational and time-management skills Address customer complaints and escalate to Guest Relations Manager when needed Record information in the logbook daily Ensure compliance with health and quality standard Welcoming guests in a friendly and professional way Addressing and escalating customer complaints Providing information about facilities programs and other services Benefits Provident Fund On-the-job training provided Cell phone reimbursement Job Types Full time Permanent Benefits Health insurance Provident Fund Work Location In person
📌 Guest Relation Executive (Tamil Nadu)
🏢 Holiday Residency
📍 Tamil Nadu
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