Job Summary We are looking for an experienced E-commerce Software Operations Manager to lead and manage our Bengaluru operations This role requires someone with solid experience in software project management e-commerce operations and international business coordination As the Operations Manager you will oversee day-to-day activities drive team performance ensure timely delivery of software and e-commerce projects maintain smooth communication with the Qatar headquarters and support the company s growth across multiple countries Key Responsibilities 1 Team Leadership Management Lead and manage all Bengaluru employees across Software Development E-commerce Operations Digital Marketing Sales Coordination and Technical Support Conduct daily weekly review meetings to track performance project progress and operational challenges Mentor team members and drive a productive collaborative and high-performance work environment 2 Software E-commerce Project Oversight Oversee end-to-end delivery of software development projects website builds integrations cloud deployments and support operations Manage e-commerce operations including catalogue management online sales strategy order workflows and coordination with logistics marketing teams Implement best practices in project management to ensure timelines quality standards and KPIs are consistently met Optimize workflows across engineering e-commerce marketing and support teams for maximum efficiency 3 Operational Administrative Management Handle local office administration to ensure smooth day-to-day operations Manage HR duties including recruitment job postings initial interviews onboarding and employee performance evaluations Implement and maintain operational processes documentation and compliance requirements 4 Communication Reporting Act as the primary point of communication between the Bengaluru office and the Qatar Headquarters Prepare and share detailed operational financial and project progress reports Participate in regional and international client meetings representing TROJAN TECHNOLOGIES professionally Support business development activities especially for software and e-commerce projects across GCC and India RequirementsExperience Minimum 4 years of experience in Operations Management preferably in software development SaaS e-commerce or IT-enabled services Prior experience handling cross-functional and international teams is highly preferred Experience working in e-commerce operations or digital business strategy is a strong plus Skills Strong leadership and team management capabilities Deep understanding of software project lifecycles Agile Scrum methodologies and e-commerce operations workflows Ability to manage multiple teams developers digital marketers support sales coordinators Strong analytical problem-solving and decision-making skills Knowledge E-commerce platforms Shopify WooCommerce Magento or similar is an advantage Understanding of cloud platforms integrations APIs and IT service workflows Knowledge of HR processes and office operational management Communication Excellent written and verbal communication skills in English Hindi and Malayalam are added advantages Working Hours 10 30 AM - 7 30 PM Fridays are off Sundays are working How to Apply Send your updated CV to hr trojantechnologies qa For more information contact us at 974 70599788 Job Types Full time Permanent Pay 30 000 00 - 40 000 00 per month Education Master s Preferred Experience E-Commerce 3 years Preferred SaaS 3 years Preferred Project management 2 years Preferred B2B 2 years Preferred International Sales 3 years Preferred Team management 3 years Preferred Strategic planning 2 years Preferred Language English Preferred Hindi Preferred Malayalam Preferred