Vestas is a major leader in wind technology and a driving force in the development of the wind power industry. Vestas core business comprises the development, manufacture, sale, marketing, and maintenance of Wind Turbines. Come and join us at Vestas!

Service > Global Service Delivery > SSC - Services

GCC Service Operations Support

- Enables end-to-end planning of materials, tools, and manpower for field execution
- Acts as a centralized support function for Service Operations teams across regions
- Operates in a 24/7 model to ensure continuous planning and operational readiness
- Provides planning support across APAC and LATAM regions
- Ensures timely availability of resources to enable smooth service execution in the field
- Drives planning efficiency, coordination, and operational consistency across regions

Responsibilities

- Lead end-to-end planning quality and execution readiness across all regions
- Own planning governance, SLA adherence, and service contract alignment
- Oversee 12-week long-term and 3-week short-term planning cycles
- Optimize resource allocation, crew composition, and workload balancing
- Ensure first-time-right work order planning with complete technical data
- Drive work bundling and scheduling efficiency to maximize productivity
- Ensure tools, parts, and services are ready before crew mobilization
- Manage cross-functional coordination across Operations, TSE, Contract Management, and Supply Chain
- Handle escalations and proactively remove planning blockers
- Track and improve KPIs: planning accuracy, cycle time, utilization, and backlog
- Build team capability through coaching, standardization, and knowledge sharing
- Drive continuous improvement, digital adoption, and process excellence




- Support and sustain 24/7 operational coverage across global regions, ensuring planning continuity across all shifts and time zones

Qualifications

- Diploma / Bachelors degree in Mechanical / Electrical / Wind Engineering
- 8-12 years of experience in service operations or planning roles
- Experience in wind industry (preferably Vestas turbines)
- Background in manufacturing / automobile / electronics service operations (preferred)
- Knowledge of entitlement and commercial customer requirements
- Ability to read technical documents and engineering drawings
- Proficiency in SAP, Salesforce, and MS Office tools
- Strong process-driven and structured working approach
- Good technical communication skills
- Solid time management, self-organization, and resilience

Competencies

- Strong people leadership and team management in a GCC or global environment
- Deep technical understanding of wind turbine service operations and planning
- Expertise in planning, scheduling, and resource optimization methodologies
- Strong analytical and data-driven decision-making skills
- Advanced proficiency in SAP, Salesforce, and planning systems
- Excellent stakeholder management and influencing skills across functions and cultures
- Strong technical and business communication skills
- High ownership, accountability, and execution focus




- Ability to manage complexity, ambiguity, and high-pressure situations
- Process discipline, quality mindset, and continuous improvement orientation
- Working conditions: This is a shift-based role within a 24/7 operations team. Flexibility to work rotational shifts, weekends, and public holidays is required

What We Offer

Vestas provides an open, respectful and global culture, attractive compensation package and long-term career development. Choose us, choose a brilliant future! To meet business growth needs, Vestas needs a lot of expertise to join us.

We care about and respect all employees and will offer attractive benefits which include: on-the-job training, a great platform for professional and personal development, a bonus program, colorful team activities, etc.

We emphasize developing both personal and qualified skills. In return, we expect you to work efficiently to achieve results.

Additional Information

Your primary site location will be in Chennai.

Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 30th July 2026.

BEWARE RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, www.vestas.com / en / careers / job-openings.

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About Vestas

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 TL - Service Operation Support - APAC (Chennai)
🏢 Vestas
📍 Chennai