Job Title Senior Executive - CRM Marketing Location Mumbai Qualifications Bachelor s or Master s degree in Management Marketing or Business Administration Experience 1-3 Years of experience in the relevant field Compensation As per market standard Role Overview We are seeking a self-motivated and proactive Senior Executive - CRM Marketing to join our dynamic team The ideal candidate will be responsible for managing our lead database driving engagement through digital marketing channels email and WhatsApp and ensuring effective lead handling through our in-house CRM system Key Responsibilities Upload organize and manage leads in the in-house CRM from multiple sources including Online business platforms Trade fairs exhibitions WhatsApp email inquiries Conduct first-level follow-up via phone WhatsApp and email for every new lead o Design and execute email marketing campaigns using CRM tools Plan and monitor WhatsApp marketing activities to enhance customer engagement Prepare and share qualified sales quotations for qualified leads Track and report lead progress conversions and customer interactions through the CRM system Collaborate closely with the Sales and Marketing teams to support marketing campaigns Maintain a clean updated and segmented CRM database for effective communication Qualifications Experience Bachelor s or Master s degree in Management Marketing or Business Administration 1-3 years of relevant experience in CRM digital marketing or inside sales Hands-on experience with CRM tools like Zoho HubSpot Salesforce or equivalent Strong communication skills both written and verbal Ability to multitask follow up promptly and manage time efficiently Detail-oriented with a proactive and go-getter attitude Job Types Full-time Permanent Fresher Pay 25 000 00 - 30 000 00 per month Benefits Provident Fund Application Question s Do you have passport Experience CRM marketing 1 year Required ZOHO HUbspot 1 year Required Location Chandivali Mumbai Maharashtra Required Willingness to travel 75 Preferred