We are looking for an experienced Customer Service Representative to provide excellent customer service and to promote this idea throughout the organization The goal is to keep the department running in an efficient and profitable manner to increase customer satisfaction loyalty and retention and to meet their expectations Requirements ROLES AND RESPONSIBILITIES Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts Manage large inbound calls Provide accurate valid and complete information by using the right methods tools Follow communication procedures guidelines and policies Take an extra mile to engage customers Strong phone contact handling skills and active listening Ability to multitask prioritizes and manages time effectively Customer orientation and ability to adapt respond to different types of characters Proven customer support experience is an added advantage o Fluency in speaking English and Hindi is Mandatory Benefits 1 PF and ESI or Insurance 2 Monthly Performance Incentives 3 Quarterly incentive after one year of Employment Job Types Full-time Permanent Pay 17 000 00 - 23 000 00 per month Advantages Health insurance Leave encashment Provident Fund Education Bachelor s Required Experience Customer Service - Voice Process 1 year Required Language Hindi Required Location Hosur Tamil Nadu Required Work Location In person

📌 Customer Support Executive (female Only) (Hosur)
🏢 Genxlead Retail Private Ltd(Shyaway)
📍 Hosur