Job Summary Extensive hands-on experience with Connex switch transaction processing their associated components Excellent analytical and troubleshooting skills across ATM POS and payment schemes Good knowledge on Authorization Processing AP component AP maintenance AP online transaction processing Understanding of debugging Connex modules and troubleshoot the issues in transaction processing Expertise in TAL COBOL S-COBOL and TACL programming languages Responsibilities Lead and mentor a team of support engineers focused on Connex applications running on HPE NonStop Tandem systems Responsible for ensuring high-quality customer service operational efficiency and continuous process improvement Act as the first point of escalation for complex or high-priority customer issues Coordinate with infrastructure application and network teams to resolve cross-functional issues Drive root cause analysis and implement preventive measures for recurring incidents Maintain and update operational documentation runbooks and support procedures Solid analytical problem-solving team collaboration and decision-making skills Certifications Required CONNEX

📌 Product Architect(isg) (Tamil Nadu)
🏢 Cognizant Technology Solutions
📍 Tamil Nadu